PvdM
Phillipus van der Merwe

1 reviews | Active since Aug 2009

23 Oct 2017, 23:28

No line and ADSL installation

I’ve app**** for a line and uncapped ADSL service. It was approved (order no ********** 47) on 1 June 2017. I received numerious sms’s from both Telkom and Openserve making appointments stating the date for installation and also sms’s stating that a technician will visit me on specific dates. All these appointments count up to about ten different dates so far. I arranged to stay at home waiting for the technicians to arrive. But to no avail. I am utterly discusted with the fact that nobody informed me that they cannot arrive to do the work. This is ongoing for nearly six months now, and if there were any technical problems, it could surely be solved by now. Please, please notify me if you can’t stick to your appointments. Stop using me for a fool!!!!

0
Replies (1)
PvdM
Phillipus van der Merwe's update16 Nov 2017, 13:11
Reviewer Update
Good afternoon. I appreciate your replay (27/10/2017). When can I expect any reaction to this problem? It is 20 days now since your reply and I am still left in the dark. Surely the installation could be done by now as the order number ( ********** 39A) dated 1/7/2017! Please inform me as soon as possible as the installation is LONG OUTSTANDING.