1 reviews | Active since Mar 2015
No Laptops even though they are advertised
In April I received the monthly booklet showing your offer for a Dell laptop at R249.00 per month on contract. I have been waiting for your Pinetown branch to phone me letting me know they have stock. They told me repeatedly that they get their stock from Westville Pavillion branch. This afternoon I went to the Pavillion branch only to be told they do not have stock yet, maybe only next week. This month the deal for this laptop is R399.00. Question, am I entitled to get the laptop on last months deal as I have been waiting for a month now or do I have to pay the new price? Personally I do not see the logic in advertising items which are not in stock.The young man who helped me was most apologetic and stated it was not fair as they, the staff, get complaints from the public wanting the laptop deals.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106455.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106455.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
