DP
Des P
1 reviews | Active since Jan 2016
13 Jan 2016, 12:23
No Landline since 21 December 2015
I have not had a landline since 21 December 2015 and are not able to get through to the call center or the chat facility. The fault reference no is 294CRK221215 <br> <br> I work from home and need my phone and ADSL line urgently.<br> <br> Telkom please advise when I can expect this to be resolved?
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Telkom's replyOfficial
13 Jan 2016, 13:38Hello DesP1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186977.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186977.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply13 Jan 2016, 13:38
Official
Hello DesP1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186977.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186977.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***