No landline since 15th September.

I first reported no service on 16 September. We were told it was a general fault in the area. Despite numerous sms reports and 3 calls (the last on 14 October) we STILL have no service. No one had contacted me. Each time the promise is to pass it on to advanced technicians and that it will be 24-48 hours. Well guess what it had been 32 DAYS. Hoe frustrating when it is our Internet connection as well. Disappointing to say the least.