PT
Pankaj T

1 reviews | Active since Feb 2015

28 Sept 2015, 09:16

no landline since 15 september

reported a fault on 15 september and despite numerous chases ups at my cost (mobile) no resolution.have escalated (748646) and on friday escalated again to superviser who promised to update me by end of business. no call back and ringing in again today. the reason given was big backlogs <br> original reference number 436ctk150915<br> <br> hopefully someone from telkom has decency to get this fixed soon<br> <br>

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Replies (1)
Telkom
Telkom's reply28 Sept 2015, 09:32
Official
Hello Pta1!,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the Technical Department and feedback will follow. ***

Apologies for any inconvenience caused.

Kind Regards
Tebogo N
Telkom Social Media Team
***