No landline since 1 february2016

Hi there I'm utterly disgusted in telkoms service delivery as I am without landline and Adsl internet service since 1 February 2016. I have logged numerous calls to this effect but to no avail. I have lost out on work as I have no landline and no internet service. Please assist me in this regard as I'm at my wits end now. My phone no is ***. My ref no is CRK 100316 .i received an sms on the 10 feb 2016 that the matter is with their technicians but still nothing has been done to resolve the problem.<br> <br> Kind regards .<br> Mr Stephen Esau.<br>