aT
a T
1 reviews | Active since Sept 2015
03 Sept 2015, 10:03
No Landline Service-13 days!!!!
No landline service since 22.08.2015. What is going on at Telkom!!! Lack of service, unacceptable level of excuses!!! Call centre consultants have different feedback and excuses each time you call in...and have referred me to Hello Peter for escalation, informed that Telkom has no escalation platform...Is this how Telkom is conducting their business...on Public/Social Media???<br>
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Telkom's replyOfficial
04 Sept 2015, 08:50Hello ABTEL,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142297
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142297
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply04 Sept 2015, 08:50
Official
Hello ABTEL,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142297
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142297
Kind Regards
Zulfah
Telkom Social Media Team