No Landline or adsl since 6 May - this time
<p>Totally appalled at the non service from Telkom. We've been charged and paid bill since December, but have had approx (TBC) 4 weeks service since 22 December. Latest episode - started 6 May. Escalations via the two technicians, the supervisor and within the company itself have raised no urgency to resolve our issue. Latest cable technicians need to resolve. Howevere, was promised would be fixed by today- nothing has happened. I had telephone numbers for two Telkom cable department people - Mr Odendaal and Sidney jea****s, and they NEVER pick up their phones. Disgusting service and not one solution recommended by Telkom., I've even had to BUY bundles to get onto the internet. The least they could do is offer data to compensate for us paying for the uncapped wifi. latest ticket 469CRK070417. Escalation number 982194 to Thobelo. Calling 10210 the one lady had the grace to apologise, but others dont care.</p> <p>I have to select a star rating for this!!! There shouldnt be one at all- service and customer sat is NON EXISTENT</p>
26 May - still no service. Despite numerous escalations - Email forwarded to Sidney Jea****s - by Telkom supervisor, and still no contact! Service is non existent
26 May - still no service. Despite numerous escalations - Email forwarded to Sidney Jea****s - by Telkom supervisor, and still no contact! Service is non existent
