No landline or ADSL since 26 November 2017

I reported my phone out of order. I have been told the cabling was fixed and the date of completion would be 20 December. On 20 December I was told the date had now changed to 27 December. I have also been told that the problem is now at the exchange. I have spent a fortune phoning Telkom help line. I would love to follow up on the Telkom website, but as I have no Internet line that is not exactly possible. No one at Telkon ever gets back to me with an update or an alternative.