No landline number, no assist

<p>I have now been waiting for over 2 months for Telkom to install a landline. There have been several technitians (which are now contractactors to Telkom) but they cannot install a landline as the Telkom cable at the back of the house has been struck by lightning. Needs to be replaced. Phone Telkom at 10213, they cannot help me as I do not have a landline phone number. They redirect me to technical department, they cannot help as I do not have a landline phone number. Tried twitter 'Hello Telkom', they are no help either. Staff are inadequatly trained to deal with this. The contracted Technitians cannot help me until Telkom have replaced the faulty cable. </p>