VS
Vanessa S
1 reviews | Active since Jan 2012
02 Jun 2015, 16:22
No landline - no response from Telkom
Our landline has been faulty for over 3 weeks now. I logged a complaint online on 20th of May 2015 to which I received an sms stating that Telkom would endeavour to resolve my query within 4 days. I tried to escalate the problem online but still have received absolutely no feedback. I certainly hope I am not being charged for this months rental!
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Replies (1)0
Replies (1)Telkom's replyOfficial
02 Jun 2015, 16:32Hello VanessaSixsmith,
Our sincere apologies for this.
Be assured your query has been escalated to our Technical Team for assistance and feedback will follow.
Ref SM115238.
Regards,
Didi Guma
Telkom Social Media Team
***
Our sincere apologies for this.
Be assured your query has been escalated to our Technical Team for assistance and feedback will follow.
Ref SM115238.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply02 Jun 2015, 16:32
Official
Hello VanessaSixsmith,
Our sincere apologies for this.
Be assured your query has been escalated to our Technical Team for assistance and feedback will follow.
Ref SM115238.
Regards,
Didi Guma
Telkom Social Media Team
***
Our sincere apologies for this.
Be assured your query has been escalated to our Technical Team for assistance and feedback will follow.
Ref SM115238.
Regards,
Didi Guma
Telkom Social Media Team
***
