NO LANDLINE!!! NO LANDLINE!!! ???

My parents moved to Orania in the Northern Cape from Theunissen in the Free State. My father app**** to move his landline to their current address. After the first application (which was in June) I made an enquiry, I was told that they can't find the application. Then I app**** again using Telkom's website. Then they phoned my father and asked the address, then nothing happened. There was an application from one of the other residents at the same complex my parents are staying and she was told that they won't get any landlines as the cost will be too much. How can that be, the whole of Orania is having landlines, the house 200m away has a landline,what is Telkom's problem providing landlines to not only my parents but also to the other people staying there. My parents are elderly people and the MUST have a landline. There are also other elderly people living there! Can someone at Telkom PLEASE PLEASE sort out this problem!!!<br> <br> E Keyser