No Landline for 3 weeks!

Morning,<br> <br> Firstly, it is unfortunate that I have to use this service in order to get service but other avenues have been exhausted.<br> <br> Telkom landline went 'dead' on about 12 January 2015 and was reported 2 days later using Telkom sms service, reporting land line. Fault 932CTK140115 was created.<br> A few days later an sms is received saying: \463CTK200115 was restored"It was not the fact! Still 'dead' land line and no visit from telkom at premises.<br> <br> I then call Telkom. A new fault is created. Fault 360CTK020215.<br> <br> On 3 February i see Telkom two houses down from me. I go and speak to Technician who says he will come when he has completed that house. He never came!<br> <br> It is now"