SM
Shirley M
1 reviews | Active since Apr 2015
17 Apr 2015, 08:54
No landline and no response from Telkom
The telkom box on the pole near my home is damaged and open to the elements.<br> I have had not had a landline since before Easter Friday but I cannot get anyone to respond to me or to fix the fault despite numerous attempts.<br> Eventually the call centre operator suggested that I contact you!<br> FAULT NUMBER 142CWZ090415
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Telkom's replyOfficial
17 Apr 2015, 10:17Hello Essefem,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104485 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104485 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 10:17
Official
Hello Essefem,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104485 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104485 .
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team