No landline and internet for 3 weeks

Our landline and internet is out since the 14th of july. We called Telkom to make them aware of the problem. They promise that a technician will come promptly. We are still waiting<br> We have called Telkom 5 times in the period, been to the Sea Point office each single day for the last 6 days to only hear the same all the time: you are on the priority list, somebody will pitch today. But nothing has happened yet. We run our business from home and this is a disaster and nobody seems to care at Telkom. I can't call my customers, they can't call me. I am losing businesses. My mobile invoice is sky-rocketing. <br> I need help, urgently, before I lost my business.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>