No Landline & ADSL usage

On 31 January 2015 I paid a deposit of R700 to activate my ADSL and business line. I also requested that call forwarding to my cell should be added during office hours. To date, and after failing to get through to a consultant at their call centre, neither my telephone nor my ADSL is working. I also made use of the self service SMS's twice, but to no avail. Meanwhile, I CANNOT CONDUCT BUSINESS!!!! I have to work on my smartphone.<br> <br> As a new customer I am totally appalled by Telkom's service. Absolutely terrible. I am NOT used to such poor service.