No Landline

Last Thursday a Telkom Technician was in our complex installing and ADSL line for a neighbour. During the installation our land line was disconnected. We spoke to the technician and he said he would sort it out. He phoned the following morning to follow up and when told our line was still dead he reported the fault and sent a Fault No. It is now a week later and we still have no landline. I run a small business from home so you can imagine what this is doing for business.