No land-line or internet for a week and 50+ support calls made!

I have had to make over 50 calls and have NO internet or a landline to speak of. when will i be assisted? surely all of your support staff cant be careless and ***********? i even drove to your centurion store and spake to a "Modja" in technical who said he would look into it and have heard nothing. Why is it impossible to call any of your Telkom direct stores? Centurion doesn't have a working number... and it is not listed. I also have a Telkom wireless ****le and sim with 2GB loaded. that too will not work. I am at wits end here!!!