JC
John C

1 reviews | Active since Feb 2017

06 Feb 2017, 11:14

No land line for over 2 months - Matter "IN PROGRESS" for over a month

<p>We have been dealing with telkom line faults for around 3 years now. Our most recent request for service was on the 3.1.2017 and we are still waiting for assistance. We are being charged full rates though!!!!! Telkom Reference number: 13CNZ030117</p>

0
Replies (2)
Telkom
Telkom's reply07 Feb 2017, 07:54
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

JC
John C's update22 Feb 2017, 14:24
Reviewer Update

TELKOM - I am still waiting for assistance!!!