No Land line for a week

Hi There,<br> <br> I have recently subscribed to an ADSL line with Telkom & another service provider on the 19th-Feb-2015.<br> I had logged a technical issue with the service provider on the 22-Feb-2015 & they had issued me with a reference number (103ANK200215) & told me a Telkom technician will be sent to me to resolve this matter.<br> On the 23-Feb-2015 i had noticed that my landline is completely dead. When i attempt calling it from any other, it just rings on the line but the actual phone doesn't ring at all. As a result i am unable to receive incoming calls or make outgoing calls. I can't even call Telkom Tech support to rectify this problem.<br> <br> I drove to Telkom's branch in Ballito to log this issue. The attendant had told me that there is a fault logged with my number & had given me the same reference number listed above & had told me that they will send a technician to help resolve this issue.<br> It's now the 2-Mar-2015 & i'm my landline has still not been fixed & i'm sitting still having the original problem with no internet speeds. <br> I'd like to know when exactly can i expect my landline/internet to be sorted out as i am paying for services i am not fully using anymore.<br> <br> Regards<br> Adir<br>