1 reviews | Active since Mar 2010

20 Apr 2015, 17:24

No land line

I app**** for a DSL connection on Thursday 16 April 2015 at the Fourways Crossing Telkom office.<br> Today Telkom phoned me and my excitement turned to annoyance when I was told that no port was available.<br> I then asked for a plain old land line. <br> It seems that I now have to go to the office again to change my requirements. This is inconvenient for me, a pensioner. The person who phoned said that only wireless lines were available. Is that so and why?

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Replies (1)
Telkom
Telkom's reply20 Apr 2015, 18:24
Official
Hello pythagoras,

e thank you for your concern raised and we assure you that an investigation into the incident is currently underway with our Back office team.

Your reference is SM105245.

Regards,
Sanele Buthelezi
Telkom Social Media