No Joy in reaching Telkom

I've relocated to a new property in Ravensklip, Boksburg. My ADSL was re-activated at the new address, but it keeps dropping with no access most of the day. When I do a speed test, my upload speed is faster than my download... I'm paying a lot of money for the 10Mb ADSL line, but average only get a speed of not even 1Mb.<br> I've been trying now for a week to contact Telkom, but no answer nor reply's on my e-mails. If this is not fixed in the following week, I'm going to cancel everything and go over to a Wireless Service Provider. I know there is a strike, but really this is unacceptable. Looks like telkoms infrastructure is falling apart... Very Sad :-(