NO joy from numerous complaints to Telkom.

My 82 year old neighbour has been without a landline for at least two months -since the day a new phone was delivered to her - a cell phone which she can't use - instead of the new VOIP. The cell phone has been sitting in her house for all this time. On that day, her landline stopped working. When SHE picks up the handset, she doesn't get dial tone, but an engaged signal. When people phone her, it goes straight to voicemail. Her family members have been phoning and phoning. She went to the local Telkom office and wasn't allowed in. As an 82 year old woman living alone, she desperately needs her landline working.