1 reviews | Active since Feb 2017
No Joy and not bothered
<p>Currently where i stay in Hayfields our adsl service and telephone service has started to decress and cause untold problems day in and day our. The problem is not only our complex seems to be a major issue with our whole area. Appraently our copper infrastructure is starting to fail. But Telkom does nothing we pay for a service which we can hardly use. The infrastrucutre in Hayfields area is so old. It would be in Telkom best intrest to upgrade the system to fibre. But every person you speak to at the call centre are not willing to refer anyone that can assist. I personaly have a issues at least twice a month. My neighbours have the same problem aand now its taking telkom longer and longer to look at repairing the faults. THey just dont seem intrested in helping any more. </p>
Hello devin-pike
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello devin-pike
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Good Morning Noleen thank you for the reply. Im sure the problem will be retified but i do it wont be a long term solution and i will end up loggin more calls again this year. if not monthly or weekly.
The Infrastructure in hayfields is truely appauling and i have seen first hand the stat of the copper cables. In Adams road alone there are always issues and in comrie place there were 7 issues in 1 day and its an on going story. All the residents in the area would jump at the oppertunity for fibre as alot of the residents operate their business from home. So an investigation on fibre would be in Telkoms best intrest or they will end up loosing the clients in the area as evryone is starting to get fed up. THis is from the community forum as well.
Good Morning Noleen thank you for the reply. Im sure the problem will be retified but i do it wont be a long term solution and i will end up loggin more calls again this year. if not monthly or weekly.
The Infrastructure in hayfields is truely appauling and i have seen first hand the stat of the copper cables. In Adams road alone there are always issues and in comrie place there were 7 issues in 1 day and its an on going story. All the residents in the area would jump at the oppertunity for fibre as alot of the residents operate their business from home. So an investigation on fibre would be in Telkoms best intrest or they will end up loosing the clients in the area as evryone is starting to get fed up. THis is from the community forum as well.