AK
Abdul K
1 reviews | Active since Feb 2013
24 Oct 2015, 15:01
No joy
Went for upgrade on existing contract. Received sms checkimg credit tat 24 to 48 hrs. 2 weeks later no feedback. Contracted customer care yesterday told contract approved. Tried to contact store at Canal Walk to enquire about stock availability no answer in phone. Tried whole Friday afternoon. So came all the way to store 60 km round trip to find out they dont have stock and will only be able to find put Monday if there is stock available. This has been an utter waste of time and money. Completely frustrating experience dealing with Telkom mobile. <br> Dr AK Kariem
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Telkom's replyOfficial
24 Oct 2015, 15:25Hello akkariem,
Thank you for contacting us.
We will escalate your query for further investigations and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query for further investigations and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply24 Oct 2015, 15:25
Official
Hello akkariem,
Thank you for contacting us.
We will escalate your query for further investigations and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query for further investigations and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***