HN
HANNEKE N
1 reviews | Active since Nov 2014
03 Sept 2015, 10:24
No Itemised Billing - 2nd Month in a row!
I pay for itemised billing, however this is now the 2nd month that I receive my account with NO itemised billing.<br> Last month I phoned the customer call centre and they said that the itemised billing does not show on their side yet - ***! They asked me to call back later in the month because then their systems would have synced. Huh?<br> <br> I DEMAND MY ITEMISED BILLING to check whether you are robbing me blind!!!<br> <br> Please urgently get in touch because you are going the same direction as DSTV.<br> I pay for itemised billing so please stop robbing me.
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Telkom's replyOfficial
03 Sept 2015, 10:37Hello HEINEKEN1982,
Thank you for making contact with us.
Be assured , your query has been handed over to our Billing team to assist.
Ref SM141916
Apologies for the delay and for any inconvenience caused
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured , your query has been handed over to our Billing team to assist.
Ref SM141916
Apologies for the delay and for any inconvenience caused
Regards,
Didi
Telkom Social Media Team
***
081 180
Telkom's reply03 Sept 2015, 10:37
Official
Hello HEINEKEN1982,
Thank you for making contact with us.
Be assured , your query has been handed over to our Billing team to assist.
Ref SM141916
Apologies for the delay and for any inconvenience caused
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured , your query has been handed over to our Billing team to assist.
Ref SM141916
Apologies for the delay and for any inconvenience caused
Regards,
Didi
Telkom Social Media Team
***
081 180