No invoices received - no feedback
<p>So I got a Fiber line installed this month - I have not received an invoice or any form of help on how I should pay my internet. I have been trying to contact see the whole day - facebook, website and calls. So I assume my internet is for free then this month??? </p> <p> </p> <p>Thank you Telkom for my free internet. </p>
If you are the social media team where is your reply on social media? I am a social media manager myself and I think that you guys have poor client service and a poor response rate to your clients - maybe you should go on social media training? (just a thought). And this an inconvenience as now I have to go out of my way on 7 April to get an invoice out of you that should have been paid on 1 April.
If you are the social media team where is your reply on social media? I am a social media manager myself and I think that you guys have poor client service and a poor response rate to your clients - maybe you should go on social media training? (just a thought). And this an inconvenience as now I have to go out of my way on 7 April to get an invoice out of you that should have been paid on 1 April.