1 reviews | Active since Mar 2012
No Invoices or Statements since February 2016
<p>Despite numerous calls to their call centre - which is useless as the telephone never get answered - I have not received an invoice from Telkom since February 2016. I have no idea what my calls cost, what the charges have been for the past 6 months and each month a guess what i should pay.</p> <p> </p> <p>A basic premise in business is to invoice your clients or you won't get paid. Also, why use the word telecomminucations in your name if you make it virtually impossible for your clients to contact you.</p>
I had regularly received my Telkom statements via e-mail since Nov 2010, so why has this feature be altered on my profile?
I had regularly received my Telkom statements via e-mail since Nov 2010, so why has this feature be altered on my profile?
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
