No invoices from Telkom

Good Day,<br> <br> After being on hold for more than an hour and several attempts to contact Telkom with no assistance at all, They agent either leaves me on hold or drop my call when I ask to talk to a supervisor.<br> <br> I need Telkom invoices for 6 accounts that we not receiving invoices at all for, Telkom accounts department doesn't want to send me invoices for payment as they say I'm not as an account contact or holder on their side.<br> <br> Telkom also called in the meantime say that our lines are about to be cut if we don't make payment for our overdue accounts but I can't make payment if I don't receive invoices.<br> <br> How are I about to go ahead, my manager has send numerous requests to get this sorted also with no luck at all.<br> <br> I just need invoices from Telkom, This is so frustrating as I can't get invoices at all, I want to pay Telkom they don't want to send invoices.<br> <br> They say they send invoices to the email address on system however that emails doesn't go trough to our side, Something are clearly wrong with their system.<br> <br> And Telkom needs to do something about their pathetic customer services center's.