JP
Jaco P
1 reviews | Active since Jul 2015
08 Jan 2018, 10:02
No internet....no one at telkom knows what's going on.
We have been without internet now for 5 days in a row. To be exact from Thursday the 4th of January 2018 untill now which is the 8th of January 2018. Referance/fault number 35CVK040118. We phoned the call centre on Friday the 5th and today again requesting an explenation...the useless call agents cannot determine what the faults is but they will keep on testing...The only reason for me on reporting this here is to keep some evidence of telkoms unability to deliver as we will be cancelling our telkom line without any further notice and also be reversing our last debit order due to constant faulty service.
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Jaco P's updateReviewer Update
30 Jan 2018, 13:10Good day
Yes, it took one of your incopetend Technitians two weeks just to figure out that a "box" or something closebuy was hit by lighting and was the cause of the outage, it was only restored on the 18th of January 2018 after aproximately 20 phonecalls....SHOCKING!!!
JP
Jaco P's update30 Jan 2018, 13:10
Reviewer Update
Good day
Yes, it took one of your incopetend Technitians two weeks just to figure out that a "box" or something closebuy was hit by lighting and was the cause of the outage, it was only restored on the 18th of January 2018 after aproximately 20 phonecalls....SHOCKING!!!