No internet the whole month

I have not had any internet access or a working phone for 26 days and there is still NO sign of when the problem will be look at. I have called over 20 times, posted on the Facebook page and received nothing but empty promises and apologies. Below are reference numbers. <br> 68CRK070415<br> 559CRK100415<br> 684044<br> I do not know what to do any more. I have spent over 16 hours of my own time on the phone and thousands of rands using 3G sticks for internet. To add insult to injury, I received an invoice from Telkom for April during which I have had 1 day of internet.