ZN
Zak N
1 reviews | Active since May 2012
12 Aug 2015, 19:43
No internet since the 26th of July!!!
I have now been waiting for a technition to come out to my house for the last 3 WEEKS! 3 WEEKS! My ISP has logged my fault 5 times and you have not done anything! I have no Internet and no telephone line! And you have the audacity to bill me! Are you kidding me! No answer at your call centre in 48minutes! Come on please! Pathetic pathetic! Here is my reference number: 24BRK270715
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
12 Aug 2015, 20:32Hello Zak10,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133947.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133947.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply12 Aug 2015, 20:32
Official
Hello Zak10,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133947.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133947.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media