No Internet since 7th December 2016

<p>Hi,</p> <p> </p> <p>I've been trying to get my internet sorted out since 7th December 2016. I have called the telkom customer care centre around 10 times, but no one seems to be helping.</p> <p> </p> <p>It's the same story again and again. They say that they will send an email to escalate, but no one comes to fixes it. I've had 3 calls from technicians all who said would come and fix it, but one one came. The 3 calls were from 3 different people. It's as if 3 people just keep passing on the task to the next person.</p> <p> </p> <p>If anyone has any advise on how i can resolve this, I'm open to hearing it. Unfortunately, Telkom has the monopoly because they own the infrastructure, and other companies like afrihost run off their backbone.</p>