No internet since 29 July 2015

Since 29 July 2015 our company has been sitting without internet due to a faulty Telkom line. First Ref number 196BRK300715. This call was cancelled by Telkom without any reason. Phoned in to follow up on the call and they told me the call has been closed so I will have to logg a new call. Logged a new call Ref number : 477CRK050815. Been following up since and after logging several escalation numbers we still had no luck. Phoned in again this morning and I was told that the Technician tried to contact me yesterday at 15h00 which is not true because my caller history does not confirm this.<br> <br> We are so tired making call after call without receiving proper feedback. And by looking at the history of customer complaints about Telkom I can understand that service Telkom should not be something they can be proud of.<br> <br> Service just does not exist in Telkoms vocabulary.<br> <br> Thanks for Nothing Telkom