ST
Sandra T
1 reviews | Active since Sept 2015
29 Sept 2015, 07:52
No Internet Service Since 20 Sept 2015
After the thunderstorm on Sunday 20 September 2015 I do not have internet service on my ADSL line. It has been reported per sms, talking to Fault Reporting and a visit to Springs Telkom office. It is out of order for 9 days now. On a previous occasion it has been out of order for 2 months. This is a business. The charges for the other phone lines is close to R3000 per month. Internet service is on ***. It is often a switch at Telkom that should be switched on again after thunderstorms. Can somebody please get the internet on my line to work? I pay a fortune on MTN data every day.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
29 Sept 2015, 08:11Hello Sandra Terblanch,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM150212.
Regards,
Joshua
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM150212.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply29 Sept 2015, 08:11
Official
Hello Sandra Terblanch,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM150212.
Regards,
Joshua
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM150212.
Regards,
Joshua
Telkom Social Media Team
