SM
Selven M
1 reviews | Active since Feb 2015
18 Feb 2015, 10:57
No internet service for over 4 weeks
No internet for 4 weeks. Extremely difficult to get through to an agent on 10210. Takes over 1 hour to get a call answered , sometimes not at all after 1,5 hours!!! No feedback after logging numerous faults over the phone & online, yet we are being charged for the service not rendered.
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Telkom's replyOfficial
18 Feb 2015, 15:26Hello The Morgans,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90205
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90205
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply18 Feb 2015, 15:26
Official
Hello The Morgans,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90205
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90205
Kind Regards
Tebogo Nash
Telkom Social Media