No internet service for 2weeks

I lost connection to the internet on 15 May 2015. On 18 May 2015 Telkom send me an SMS telling me that there was a network outage in my area with the reference no 77526, and that they are working on it. On 21 May 2015 they sent me another SMS informing me that the outage had been fixed, but when I got back home from work I still did not have any internet access. I called my internet provider (Afrihost) to find out if there is anything wrong from their side and they informed me that the line is very unstable hence they cannot deliver data to the line and that I should log a fault with Telkom.<br> <br> On Saturday 23 May 2015 I went to the Telkom store in Midrand to report the fault (because I do not have a telephone) and I promptly received as SMS with the reference number 167CRK230515. Sunday afternoon I was sent another SMS saying that the fault had been handed over to the technical repair division. I still do not have access to the internet and haven't received any feedback as to what is happening with my line.<br> <br> I just want to have internet back, is that too much to ask for?