MG
Michele G
1 reviews | Active since Oct 2015
21 Oct 2015, 21:37
No internet service
I have an adsl line with Telkom. My internet service has been down for a day and I am unable to receive my emails. Needless to say my wifi is not working. I reported the problem at the call centre and was told that service would be restored within one hour. Currently still no service.
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Telkom's replyOfficial
21 Oct 2015, 22:13Hello Michelemontinigr,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159698
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159698
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply21 Oct 2015, 22:13
Official
Hello Michelemontinigr,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159698
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159698
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media