MF
Marcia F
1 reviews | Active since Mar 2014
06 Apr 2015, 14:52
NO INTERNET SERVICE
My ADSL line has been out of service since 19 March. I have logged various faults, using the sms line, reporting at the Glen, reporting via 10210, speaking to Telkom consultants and absolutely nothing has been resolved. I have as last resort cancelled my data subscription and want to move over to Afrihost, but Telkom will not release my ADSL line. I am at wits end, as I need to send out invoice, run debit order and have no Internet, (for which I pay dearly!!!)
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Apr 2015, 10:20Hello marciaf,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply07 Apr 2015, 10:20
Official
Hello marciaf,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team