NO INTERNET OVER A MONTH

This is my second complaint on hello peter regarding my ADSL line not working. We had several technitions out and they came up wih many storys about a line cable is uderwater down the road then another story someone cut the cables. The bottom line is now WE ARE STILL WITHOUT INTERNET FOR OVER A MONTH. TELKOM DOES NOT ANSWER MY EMAILS NO MORE. The lady that is Manager or all technitions in our are name KNOBY cell number *** does not answer our calls anymore. when we go into telkom we have to open new cases as ours somehow gets closed. WHAT IS IT GOING TO TAKE FOR SOMEONE TO SORT OUT OUR TELKOM ADSL LINE, THIS IS SHOCKING SERVICE. I NEED TO GET HOLD OF SOMEBODY HIGHER, THE EMAIL ADRESS [Email Removed] DOES NOT ANSWER MY EMAILS. I ONLY GET IGNORED. tHE OLD REFERENCE WAS SM216950 WITH ANOTHER REFERENCE OF 11CNK270316 BOTH THESE REFERENCES FROM TELKOM FOR THE SME COMPLAINT IS NOT BEEN DEALT WITH ACCORDINGLY. THIS SHOULD HAVE BEEN ON TOP BEFORE NEWER COMPLAINTS, UTTERLY DISGUSTED AND FED UP WITH THIS POOR SERVICE. NO INTERNET SINCE THE 12 MARCH 2016. MR GRAHAM WEEKES IS THE ACCOUNT HOLDER