1 reviews | Active since Jul 2015
No internet or telephone for two months
We logged a call because our telephone and ADSL were down. We saw that the outside Telephone cable was damaged due to trees and wind. Got all neighbors around us to cut down trees so that telkom could just come out and fix. We have been arguing every day since start of incident till now 23/07/2015 to get technicians out to come fix. They have closed our tickets say its fixed and i have constantly phone and get them to reopen them. Still today we have no internet or telephone at home. I have to used office internet to do this and office phone to call them. Cellphone bill was run up too high calling them. I have never in my life had such services. Even calling telkom service desk they past me around like rag doll or hang up. Its really ****ing me off.<br> <br> Here are out telkom reference number they have given us and my house number of the issue is ***.<br> <br> 444cwk020615<br> 296cwk010715<br> 91cwk220715<br> <br> escalation number <br> 0b705771<br> <br> All these numbers don't help at all because no one comes to fix the problem
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127945.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127945.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
