No internet or phone due to crossed line

<p>Telkom technician that was working on our fault 41CRK110417 crossed our line with someone elses so now we are on another person's prepaid line and therefore we cannot make calls (it asks for a code) and we cannot connect to the internet because its a prepaid line.</p> <p> </p> <p>We are constantly being told the technician has been dispatched and will contact us but nothing has happened. Now because of incompetency 2 Telkom clients have been affected by this and nothing is being done.</p>