1 reviews | Active since Jul 2011
NO INTERNET OR LANDLINE FOR A WEEK! APPALLING SERVICE!
<p>My landline has stopped working, and the internet was off and on from last week thursday. After complaining, Telkom sent a technician on Monday to sort it out. But to my horror, the tecnician didnt sort out anything but instead cut off my internet completely. Now i have no landline or internet. He promised that the line will be sorted out Monday ar 16h30 latest, but didn't. He does not answer his cell when I try and call to find out whats happening. No common decency to come and inform or to take a call. I have a home business and my line is essential to my business. I cannot continue to purchase extra mobile data as it is very costly. This is not the 1st time I have encounted this problem. Telkom needs to organise their lines and cables more efficiently, as it is not acceptable to take such a prolonged period of time fixing faults. I require an answer ASAP as to when i can expect my line working again. One week of non service is more than enough!</p>
Good Day, your technician was here on Friday and promised that my ADSL will be fixed by Monday. I have since called the call centre as well as the technician repeatedly and nobody is assisting me. I am really frustrated as i cannot perform my business without a line. 2 weeks without internet and landline is more than enough. I expect you'll to send a competent technician ASAP, today to sort out this problem!!! please call me on ********** 868 urgently. This has gone on long enough. Fault number 198CTK231116 HAS BEEN REOPENED.
Good Day, your technician was here on Friday and promised that my ADSL will be fixed by Monday. I have since called the call centre as well as the technician repeatedly and nobody is assisting me. I am really frustrated as i cannot perform my business without a line. 2 weeks without internet and landline is more than enough. I expect you'll to send a competent technician ASAP, today to sort out this problem!!! please call me on ********** 868 urgently. This has gone on long enough. Fault number 198CTK231116 HAS BEEN REOPENED.
I HAVE LOST 2 WEEKS OF INTERNET SERVICE WHICH i AM PAYING FOR AS WELL AS MY ADSL LINE RENTAL. NOT TO MENTION THE OBSCENE AMOUNT OF MOBILE DATA THAT I HAVE BEEN PURCHASING! WHY CANT YOU'LL OFFER YOUR CUSTOMERS WITH ADEQUATE SERVICE DELIVERY??? YOU CANNOT EXPECT TO CLOSE A FAULT WHEN YOU HAVENT EVEN CHECKED IF THE PROBLEM IS FIXED OR NOT. YOUR SERVICE IS BEYONG DISGUSTING!!!
I HAVE LOST 2 WEEKS OF INTERNET SERVICE WHICH i AM PAYING FOR AS WELL AS MY ADSL LINE RENTAL. NOT TO MENTION THE OBSCENE AMOUNT OF MOBILE DATA THAT I HAVE BEEN PURCHASING! WHY CANT YOU'LL OFFER YOUR CUSTOMERS WITH ADEQUATE SERVICE DELIVERY??? YOU CANNOT EXPECT TO CLOSE A FAULT WHEN YOU HAVENT EVEN CHECKED IF THE PROBLEM IS FIXED OR NOT. YOUR SERVICE IS BEYONG DISGUSTING!!!
My line si still not sorted out!!! How mant times do I have to ask for assistance???
My line si still not sorted out!!! How mant times do I have to ask for assistance???