No Internet/ Noisy line

There has been noise on our line since Thursday 10 March, Because of this we can barely hear anything on the phone and our internet wont connect as there is too much noise on the line.<br> <br> Reported this to Telkom and have been contacting them almost each day for updates.<br> Today this issue has been ongoing now for 2 weeks and we still cannot use the service, when we call in we are told its escalated, 1 technician finally decided to come out last weekend and did not bother to call before hand which each call center agent advised they do. This technician advised the issue is on the cable under ground and the issue would be sorted by Tuesday 22 March. Today March 24 the line is still as noisy and the Internet will not connect, when will you fix the damn service I am paying for.<br> <br> Fault:194ARK110316