AS
Alison S
1 reviews | Active since Mar 2009
13 Mar 2015, 09:13
No internet & no response to reporting fault
My internet has not been working properly for 2 weeks, each time I phone I am on the line for 12 - 15 minutes with no response, this morning 35 minutes on my desk!!!!!<br> <br> I have reported the fault on the website and to date no response, I want to upgrade to a better package, but when I can only use it 4 days in a month, why should I????
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Telkom's replyOfficial
13 Mar 2015, 09:29Hello dhnjkhrj,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Fixed line Technical Team for further assistance. Feedback will follow. Ref: SM95981
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Fixed line Technical Team for further assistance. Feedback will follow. Ref: SM95981
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply13 Mar 2015, 09:29
Official
Hello dhnjkhrj,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Fixed line Technical Team for further assistance. Feedback will follow. Ref: SM95981
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Fixed line Technical Team for further assistance. Feedback will follow. Ref: SM95981
Kind Regards
Tebogo Nash
Telkom Social Media