1 reviews | Active since Apr 2017
No Internet; No Resolution
<p>My ADSL from Telkom is not working since Wednesday, 26 April 2017. I logged a call (162CEZ260417) and have followed up with the call centre numerous times. Every call centre agent promises to escalate my call and assures me that my call has been assigned to a technician - one actually assured me that I am next in line! Still, three days later I have no Internet!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,