JL
Jared L
1 reviews | Active since May 2012
25 Jan 2016, 09:31
No Internet no reason
I am unable to connect my home Internet. When I called 10210 helpline they technical person said they my account is suspended and that I should contact billing department. Billing said that there are no problems on their side. And so now I am stuck with no resolution.
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Replies (1)
Telkom's replyOfficial
25 Jan 2016, 10:53Hello jmonster42,
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been attended. As discussed, please refer to your preferred ISP provider for further assistance to remove the suspension.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been attended. As discussed, please refer to your preferred ISP provider for further assistance to remove the suspension.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply25 Jan 2016, 10:53
Official
Hello jmonster42,
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been attended. As discussed, please refer to your preferred ISP provider for further assistance to remove the suspension.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been attended. As discussed, please refer to your preferred ISP provider for further assistance to remove the suspension.
***
Regards
Keagan
Telkom Social Media Team
Best regards,