No internet, no phone

<p>I cannot believe than less than a month ago i had no internet, no landline for a week. Agian 2 days ago the same problem... How is this possible... NO Telkom whats happening to you as a service provider... I have used all my cellphone airtime just to be on hold for more than an hour... First incident number was 96CEK010517 and the latest one is 103CEK170517, is this now going to be a on going story or is this problem going to be resolved once and for all.. I have never before has this problem but now the second incident in less than a month.. NOT ACCEPTABLE..</p>