No internet, no landline

Despite numerous calls to Telkom from October 2015, I still do do have a clear and working landline. They also cannot provide a stable and working internet line at the 2mbps speed. At the moment my line is running at 0.24 Mbps. Due to Telkom not being able to provide the data on a consistent basis, I terminated my Telkom data package and contracted Mweb instead. Even with only the line rental, Telkom still cannot provide a stable working line. my email account with them has not been working since December 2015. They have asked me to be patient but they cannot get it working. Every technician that has visited home to find and fix the problems has left without providing feedback. <br> <br> The only thing I do know that Telkom is capable of is not solving customers queries or even proving feedback on progress. If they cannot solve these issues, the only recourse would be to stop paying them for services that I am not receiving from them. Maybe then they would take my queries seriously.