1 reviews | Active since Jun 2016
No Internet LTE always down
<p>Since I switched from ADSL to LTE I have not had a day where the service is not down. Genereally I wake up and it is down. I reset the router, unplug it, even changed the sim card. Sometimes the service is down for a day or two or a few hours and suddenly comes back. It does not help to log faults, I get a ref and no technician ever comes out. I am not compensated for the interruption in service and no explanations are given. This is the worst service you can have and I need to get out the contract as this is unacceptable!!!</p>
Good day Wanda,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Wanda,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
